Twitter can be a great but trying to get a response from companies with a presence on these kinds of social networks can be a horribly frustrating experience. I read a report (here) that suggested 70% of companies don't respond on social networks, citing 'fear' as the main reason. To that end, I have decided to only do business with companies who take a proactive approach to their social networking footprint. And here, I'm also including companies who send stock answers or have a 'not us' attitude. I bet they're all shitting themselves now.
So far, the following (very small) list of companies I will resolutely try and avoid in any way shape or form in the future because they steadfastly refuse to answer any tweet whatsoever:
@barclaysonline - although, avoiding these is also a moral undertaking I urge anyone to take.
@crosscountryuk .. because .. just because.
@passengerfocus (indeed, these went so far as to blocking me because I blogged a criticism of them).
@o2 because I tweeted that they never respond to tweets and they never tweeted back to say they didn't not reply to tweets. Got that?
Will add more when I can find them or if people want to send me their experiences.
See here for the opposite list to this one i.e. the companies I WANT to do business with because they HAVE responded to my tweets.
A blog from the same bloke who writes that other blog but not about the same stuff what's on that other blog.
Friday, January 4, 2013
Thursday, December 13, 2012
Monday, December 10, 2012
Wednesday, December 5, 2012
Movie review: Twilight Breaking Dawn Part 2
Friday, November 30, 2012
Tuesday, November 13, 2012
Thursday, November 8, 2012
The Inaugural Annual Shower of Shite Awards 2012
Labels:
2012,
awards,
cross country trains,
littlewoods,
shower of shite,
swan,
titan telecom
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